BOXWAVE uk

BOXWAVE LIMITED

COOKIE POLICY

Last updated: 14 October 2026

1. What this policy covers

This policy explains how Boxwave Limited (company number 16265661, registered office 26 Adelaide Road, Leamington Spa, CV31 3PL, email enquiries@boxwave.co.uk) uses cookies and similar storage and access technologies on boxwave.co.uk.

Please read this policy with our Privacy Notice, which explains how we use personal information more generally. This policy does not cover third-party websites or services that you visit from our website, including our online community platform or social media platforms. Those services operate under their own privacy and cookie information.

2. What cookies and similar technologies are

Cookies are small text files stored on your computer, phone or tablet when you visit a website. Some are deleted when you close your browser and others remain for a set period. Similar technologies include pixels, scripts, tags, local storage and other technologies that store information on, or access information from, your device. In this policy we refer to them together as cookies.

3. The types of cookies we may use

The cookies used on our website fall into the following categories:

• Strictly necessary cookies. These are required for the website or a service you have requested to work properly, for example security, fraud prevention, form functionality and remembering your cookie choices. Where the law permits, these do not require consent.

• Statistical / analytics cookies. These help us understand how the website is used so that we can improve it, for example aggregate information about visits, page views, user journeys, device types and how visitors reached the site. Where our use meets the legal statistical-purposes exception, we may use these without consent, but we will give you clear information and a simple, free way to object. If analytics are used for tracking, profiling, advertising or another purpose outside that exception, they will not be activated unless you consent.

• Marketing and social media cookies. These may be used to measure advertising, build audiences, personalise advertising, recognise visitors across services or enable non-essential social-media features. These are not activated unless you consent.

4. The cookies actually used on the website

The exact cookies and similar technologies can change when our website, integrations or advertising tools change. Our cookie banner / cookie settings tool must display the current cookies or technologies in use, their provider, purpose, category and duration where that information is available. That live information forms part of this Cookie Policy.

We may use technologies provided through our website host and other services connected to the website. We will not describe a particular advertising, analytics or social-media technology as active unless it is actually installed or used on the website.

5. Your choices

• When you first visit the website, our cookie banner gives you information and controls for cookies that require consent.

• Cookies used for marketing, advertising, profiling or other non-exempt purposes must remain off unless you choose to accept them.

• If we rely on the statistical-purposes exception for limited website analytics, you can object using the cookie settings control.

• You can change your cookie choices at any time using the cookie settings control available on the website.

• You can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the website from working properly.

6. Personal information

Some cookie technologies may involve personal information, such as an IP address, device information or an online identifier. Our Privacy Notice explains how we use personal information, the lawful bases we rely on, how long information is kept, who it may be shared with and your data protection rights.

7. Third-party content and services

Our website may contain links to, or content and services provided by, third parties. A third party may use its own cookies when you interact with its service. Where a third-party technology is not strictly necessary or otherwise covered by a legal exception, it should not be activated through our website before the required consent has been obtained.

8. Changes to this policy

We may update this Cookie Policy when our website, technology or legal requirements change. The date at the top shows when this version was last updated. If we make a material change to the cookies we use, the live cookie information and consent controls should also be updated.

9. Contact

If you have a question about this Cookie Policy or our use of cookies, email enquiries@boxwave.co.uk.